Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
Great location in Old Town.
Lovely common areas.
Small room size.
Portable air conditioning.
8.4/10
Great
Rooms
7.6
Location
10.0
Service
9.2
Dining
7.4
Guest reviews
8.4/10
based on 5 reviews
4/5
based on 813 reviews
8.5
8.5/10 based on 3363 reviews
#64 of 147 hotels in Zurich based on Tripadvisor
Grayson
United Kingdom,
March
2025
9.2/10
The hotel boasts an ideal location in Zurich's Old Town, making it easy to explore nearby attractions and dining options. The rooms are spacious and comfortable, although some could use a bit of maintenance. The breakfast selection is outstanding, offering a variety of fresh and delicious options. The service was highly attentive and responsive, contributing to a wonderful stay overall.
Rooms
8.0
The rooms were spacious and comfortable, providing a relaxing space after exploring the city, but some areas could use a bit more attention.
Service
10.0
The service was exceptional, with staff being very helpful and accommodating throughout our stay.
Location
10.0
The hotel is located in the heart of Old Town, close to the river and surrounded by excellent restaurants and cafes.
Dining
9.0
The breakfast was a standout feature, with a vast selection of fruits, pastries, and hot dishes that truly impressed us.
Facilities
9.0
The hotel's facilities were well-maintained and provided a cozy environment for guests to relax and enjoy themselves.
Taylor
United Kingdom,
March
2025
7.8/10
I had a lovely stay at Hotel Wellenberg, nestled right in the heart of old town Zurich. The location is fantastic, surrounded by various bars and restaurants. While the room felt a bit cramped and dated, especially in the bathroom, it was clean and served its purpose well. The breakfast had a decent variety but could use some improvements. Overall, it's a good place to stay for a short visit, although some aspects could benefit from an update.
Rooms
7.0
The room felt a bit cramped due to a sloped ceiling and showed signs of wear, but it was clean.
Service
9.0
The staff was incredibly friendly and accommodating, providing helpful recommendations and assistance with late check-in.
Location
10.0
The hotel is situated in an amazing spot in old town Zurich, making it easy to explore nearby attractions and dining options.
Dining
6.0
Breakfast was basic with decent selections of fruits and cold meats, but some items came with an extra charge.
Facilities
7.0
While basic, the facilities were satisfactory with a cozy lounge area for coffee.
Joseph
United Kingdom,
February
2025
8.6/10
The hotel boasts a fantastic location right in the heart of Old Town Zurich, making it easy to explore the city. While the rooms are modern and clean, they are on the smaller side and the air conditioning could be improved. I really loved the cozy common areas that provided a relaxing atmosphere, especially during the rainy days. Overall, it offers great value for a boutique hotel experience, but some minor improvements would elevate the stay further.
Rooms
7.0
The rooms were comfortable and well-organized, although they felt a bit small and the portable air conditioning unit took up some space.
Service
9.0
The staff were accommodating and responsive to our requests, which enhanced our overall experience.
Location
10.0
The hotel's location is amazing, nestled in a pedestrian walkway and just a short stroll from charming restaurants and cafes.
Dining
8.0
Breakfast offered a rich selection, served in a lovely dining area flooded with light, but options could be expanded for added variety.
Facilities
9.0
The common spaces, including a lounge with coffee access and a charming terrace, were beautifully maintained and provided a great spot to relax.
Great location in Old Town.
Small room size.
Stella
United Kingdom,
December
2024
8.4/10
I had a lovely stay at the Wellenberg Hotel, which is located right in the charming old town of Zurich. The rooms were modern and cozy, making my family feel right at home. The attentive staff added a personal touch to our experience. However, the noise from the neighboring rooms did disrupt our sleep a bit. Overall, I felt it offered good value for the price, especially considering the great location.
Rooms
8.0
The room was small but very pleasant and cozy, with modern furnishings. It was clean and met our family's needs well, though it could have been a little quieter.
Service
9.0
The service at the reception was excellent; the staff was very friendly and eager to assist with any requests, which greatly enhanced our stay.
Location
10.0
The hotel is centrally located in Old Town Zurich, making it easy to stroll around and access numerous restaurants and shops nearby.
Dining
7.0
Breakfast had a decent selection, but I wished for a few more options to cater to different tastes.
Facilities
8.0
The hotel offers beautiful common areas and a lovely terrace for breakfast, which guests can enjoy when the weather is nice.
Steven
United Kingdom,
September
2024
8.4/10
I had a wonderful stay at Hotel Wellenberg in Zurich's Old Town. The location was absolutely fantastic, surrounded by lovely restaurants and shops. My room was spacious and I appreciated the nice amenities. The breakfast was good but could use a bit more variety, especially for kids. Overall, the value for money was excellent, but the noise from nearby guests at night could be bothersome.
Rooms
8.0
The room was surprisingly spacious and equipped with great amenities, offering a comfortable stay. However, there was some noise from adjacent rooms at night.
Service
9.0
The service was responsive and helpful, with staff readily providing recommendations and assistance during my stay.
Location
10.0
The central location was perfect, with easy access to public transport, dining, and shopping within walking distance.
Dining
7.0
The breakfast offered a good variety but could benefit from more options for younger guests.
Facilities
8.0
Facilities like the library area were a delightful bonus, providing a unique space to relax.
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